This Privacy Statement applies to all Emerald Custom Jewellery owned websites and domains, as well as our wholly owned subsidiaries.

The Emerald Custom Jewellery websites may contain links to third-party websites provided for your convenience and information. If you choose to access these links, you will leave the Emerald Custom Jewellery website. We do not control these third-party sites or their privacy practices, which may differ from those of Emerald Custom Jewellery, and we do not endorse or make any representations about them. The personal data you choose to provide to unrelated third parties is not covered by this Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with Emerald Custom Jewellery, but that sharing is governed by the third party's own privacy policy.

This Privacy Statement covers personal information, non-personal data collection, and aggregate reporting. Personal information refers to data associated with your name or personal identity. Emerald Custom Jewellery uses personal information to better understand your needs and interests and to provide you with improved service. Once you choose to provide personal information, you can be assured it will be used solely to support your relationship with Emerald Custom Jewellery. We take the trust you place in us seriously and will not sell, rent, or lease your personal information to others.

When you interact with the Emerald Custom Jewellery website, you may provide personal details such as your name, address, phone number, email address, user IDs, passwords, billing and transaction information, credit card details, contact preferences, educational and employment background, and job interest information. Non-personal information, which is not associated with a specific identity, may also be collected. This includes data on website usage, such as the pages visited, unique URLs accessed, browser type, and IP address, much of which is collected through cookies or other analytical technologies.

Emerald Custom Jewellery is committed to protecting the privacy needs of children and encourages parents and guardians to take an active role in their children’s online activities. We do not knowingly collect information from children under the age of 16 and our website is not targeted toward them.

We use your personal information to provide services, complete transactions, communicate with you, deliver service and support, update you on services and benefits, personalize promotional offers, and improve your experience on our website. Occasionally, we may contact you for market research regarding our products or services, and you will have the opportunity to choose your privacy preferences for such communications. Credit card information is used exclusively for payment processing and fraud prevention, is not used for any other purpose, and is only retained for as long as necessary unless you request otherwise. Information collected online may also be combined with details you have provided through other sources such as product registration, call centers, or events. Personal data may be transferred across state, provincial, or national borders for purposes of consolidation, storage, and customer information management. Non-personal data is aggregated to report on website usability, performance, and effectiveness and is used to improve customer experience and site content.

Emerald Custom Jewellery does not sell, rent, or lease personal information to others. We will only share personal information with third parties when required to fulfill your requests for products or services, and only with your permission. We may share customer information across Emerald Custom Jewellery business entities and with companies working on our behalf to deliver products, services, and customer solutions. These providers are required to keep the information confidential and to use it only for the services they perform for Emerald Custom Jewellery. We may also disclose personal information if required by law, legal process, or enforcement authorities. In the event that Emerald Custom Jewellery or its assets are merged with or acquired by another business entity, we will make reasonable efforts to notify you if your personal information will be shared with the new entity.

You have the choice to receive product- and service-related communications, as well as company-wide marketing materials such as product updates, special offers, and invitations to participate in market research. We respect your preferred method of communication and you may change your preferences at any time. This choice does not apply to communications necessary for order processing, contract administration, or service notifications.

Certain Emerald Custom Jewellery services may be linked with those from unrelated third-party companies that offer the option to share your personal data with both Emerald Custom Jewellery and the third party. We will not share your personal information with those companies unless you choose to do so.

Emerald Custom Jewellery strives to keep your personal information accurate and up to date. We have implemented technology and management processes to maintain data accuracy and will make reasonable efforts to provide you with access to your information so that you can review and update it. To protect your privacy and security, we may require verification of your identity, such as a password or user ID, before granting access to your data. Certain areas of our websites may restrict access to authorized individuals only.

We are committed to protecting the information you provide to us. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure appropriate use of information, we have established physical, electronic, and managerial procedures to safeguard your data. We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive information such as credit card details. SSL encryption is designed to make the information unreadable to anyone but us. Credit card numbers are used solely for processing payment and never for other purposes. We also use fraud management services to provide an additional layer of security for your financial data.

If you have any comments or questions about our privacy policy, please contact us at:

Emerald Custom Jewellery

476 Fairford St W, Moose Jaw, SK S6H 1W2, Canada

Phone: 306-972-8423

Email: Orders@emeraldcreations.ca

This Privacy Statement applies to Canada.