Welcome to Emerald Custom Jewellery. By accessing or placing an order on our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.
All products and services offered on this site are subject to availability and we reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, errors in pricing or product information, or suspected fraudulent activity.
Prices for our products are subject to change without notice. We make every effort to ensure product descriptions, images, and pricing are accurate; however, we do not guarantee that all information is error-free.
Orders placed through our website are subject to acceptance and availability. Once your order is confirmed, you will receive an order confirmation email. Please review all information carefully and contact us promptly if you find any discrepancies.
Payments are securely processed using trusted payment gateways. Emerald Custom Jewellery is not responsible for any issues arising from your chosen payment method or third-party payment processors.
Shipping times are estimates and may vary due to factors beyond our control, including carrier delays and customs processing for international orders. Risk of loss or damage passes to you upon delivery to the carrier.
Returns and exchanges are governed by our Return & Exchange Policy. Please review that policy for detailed information on eligibility and procedures.
Emerald Custom Jewellery respects your privacy. Any personal information you provide will be handled in accordance with our Privacy Policy.
By using our website, you agree that Emerald Custom Jewellery shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
These Terms and Conditions are governed by the laws of Canada and any disputes will be subject to the jurisdiction of the courts located in Moose Jaw, Saskatchewan.
If you have any questions regarding these Terms and Conditions, please contact us at:
Emerald Custom Jewellery
476 Fairford St W, Moose Jaw, SK S6H 1W2, Canada
Phone: 306-972-8423
Email: Orders@emeraldcreations.ca